Floor Experience
Welcome to YBM!
We’re kicking off the year with an event designed to set you up for success.
This guide is your go-to resource for navigating the floor, focusing on key areas, and gathering strategies to take back to your teams.
How to Make the Most of YBM
- Plan your tour ahead of time. Maximize your time by looking for the key stop beacons on each pad.
- Focus on what’s important. Tailor your experience to what will drive impact in your facility.
- Put your ideas into actions. Be ready to share what you learn with your teams
Floor Layout
The floor is divided into nine main pads, plus a special pad for Neighborhood Market leaders. Each pad has three key stops, packed with demos, best practices and key takeaways.


Stop 1: Build lasting impressions with best-in-class standards.
What You’ll See
- Welcoming Exteriors: Tips for clean and inviting parking lots, entryways and vestibules.
- Seamless Returns: Tools to streamline and improve the return process.
- Facility Services: Resources to boost the in-store experience.
- Bag Recycling and Waste Reduction: Strategies to achieve our 2025 zero waste goal.
Key Takeaways
- Customer Perspective
- View your store’s exterior through the eyes of the customer. First impressions count!
- Returns
- Empower associates to trust the system and prioritize customer satisfaction.
- Facility Services Partnership
- Collaborate with Facility Services Technicians to improve lighting, landscaping, signage and cart availability.
- Maximize Recycling
- Make sure all collected shopping bags go into the Mixed Recycling Bale and work with Frontend Coaches and Team Leads to maintain the recycling process.
Stop 2: Provide a simple, fast, friendly checkout experience.
What You’ll See
- Boost NPS: Learn how fast, friendly interactions can boost NPS.
- Innovation and Tech: Explore CoSTL enhancements, Checkout in MyWalmart demo, NEXT Frontend layout and tech solutions to improve the experience.
- Spark Shopper Experience: See ways to improve the Spark Shopper checkout experience and get a preview of Shopper audit logic.
- New Safety Tech: See new camera vision, spill and object detection and spill station designs.
Key Takeaways
- A Great Checkout Experience is a Top Contributor to Customer Satisfaction
- Customers prefer more staffed lanes, shorter wait times and friendly, engaging associates.
- Give customers a choice. Offer flexibility with both self-checkout and staffed lanes.
- 10-foot rule - Always greet, engage and thank each customer.
- Availability of the Checkout App in MyWalmart has driven a 15% rise in associate to customer engagement, improving shrink performance.
- Spark Shop and Deliver App Enhancements will Improve the Spark Shopper Checkout Experience
- Audit logic enhancements will identify the root cause for bypasses and help address training opportunities.
- The rollout of Checkout in MyWalmart and improvements to the Spark Shopper checkout process will improve the experience for Frontend associates and reduce shrink.
Stop 3: Grow newer business.
What You’ll See
- Digital Business Growth: Learn how Walmart+ benefits and services like InHome create value.
- OnePay: Discover benefits for both associates and customers.
- Energy Strategy: See how our energy strategy powers Walmart.
Key Takeaways
- Walmart+
- Store associates drive digital, membership and overall business growth.
- Stores retain members through order execution and knowledge of key benefits.
- Engaged members using benefits and offerings like InHome spend more and boost business.
- Stores ensure we retain and grow member spend by exceeding expectations in-store or at their doorstep.
- OnePay
- Continuously educate associates on benefits and financial tools through the One@Work program.
- Educate associates on the customer benefits found in the OnePay toolkit.
- Walmart Energy
- Walmart’s Retail Charging helps customers save money by offering a reliable place to charge while seamlessly integrating into the Walmart ecosystem.
Move with speed and drive productivity

Stop 1: Transforming Supply Chain for capacity.
What You’ll See
- Unlocking Capabilities with Supply Chain Automation:
- Automated case tracking
- Aisle-sorted pallets
- Pallets loaded by store
- New FC box sizing and printing technology
- Talent Development: Upskilling opportunities for Supply Chain associates
- Safety: New safety landing page and new safety initiatives
- Walmart Mobile Kitchen Program
Key Takeaways
- Safety
- Checkout the new safety OneWalmart page.
- Operations Takeaways
- Reduced backroom sorting with “stock me” pallets.
- Reduced down stacking and simplified stocking.
- Greater accuracy in what is delivered and invoiced to stores.
- Easier unloads driven by densely built, stable pallets.
- Meat & Produce delivered by 4 a.m. Complete rollout by Q3.
- Talent Development and Associate Support
- Enhance your talent pipeline through Associate to Tech (A2T) and Automation, Robotics and Mechatronics (ARM) programs.
- Walmart Mobile Kitchen is ready to help you. Find out how to bring it to your area.
Stop 2: Unlock productivity with the Baseline Operating System.
What You’ll See
- First Shift: Fashion backroom organization, VizPick fashion rollout by the end of the year and manage returns in claims
- Second Shift: New enhancements include load quality and receiving in MyWalmart, DSD priority pass and freight cards
- Third Shift: Improve stocking efficiency, aisle sorted pallet stocking, and perishable backroom storage
Key Takeaways
- Improved Tools
- Check out the new VizPick Health Dashboard metric.
- Use MyWalmart to manage GDC deliveries, load quality audits and issues.
- Backroom Efficiency
- Increase backroom efficiency with VizPick Fashion (formerly Precision Apparel) to locate and pick fashion merchandise.
- Refresh DSD Operational standards to pave the way for future DSD enhancements like Priority Pass.
Stop 3: Accelerate growth with fast delivery.
What You’ll See
- New tools and tech: Enhancements to support delivering on-time, high-quality and in-full orders, making us the best place to shop and work!
- Delivery: Is the growth engine of our digital business!
- InHome: Safety enhancements and plans to expand BrightDrop EV range and fleet.
Key Takeaways
- Promote a Safety Culture and Set the Tone
- Make sure InHome associates complete safety training and engage in the monthly AMP task!
- Teamwork
- The entire Operations Strategy, Support and Store Fulfillment organization is working together to improve PreSub!
- Treat the Driver as a Customer
- This determines our ability to maintain and improve driver supply.
Upskill associates and simplify their experience.

Stop 1: Associate Safety in MyWalmart
What You’ll See
- Emergency App: Streamlined incident reporting
- Test Alert Feature: Familiarize yourself with the Emergency App
- Mark Me Safe (MMS): Upcoming feature enhancements
Key Takeaways
- Report Incidents Using the Emergency App
- Allows management to quickly and easily report incidents.
- Practice Using the Emergency App
- Complete a test incident once a quarter using the Test feature in the app.
- Use the Mark Me Safe Feature
- Allows associates to inform leaders of their status after an incident.
- Reduces the wellness check process by several days.
- Allows leaders to focus on the associates that need help.
Stop 2: Improving the customer experience with MyWalmart.
What You’ll See
- Digital Locks: New user experience, reporting and enhancements
- Feature Experience: Easier feature planning and execution
- New mGPS: Improved navigation for customers and SPARK shoppers
Key Takeaways
- Digital Lock App
- Available in MyWalmart by the end of Q2 in the current 1,100 digital lock stores.
- Features Experience
- Enhancements will provide insights into features, timing, fixtures and space.
- New mGPS Launching Q3
- Provides turn-by-turn directions to help customers and SPARK shoppers navigate.
Stop 3: Improving the associate experience in MyWalmart.
What You’ll See
- Sidekick: First shift prioritized guided actions for Topstock and VizPick
- Google Pixel: Device improvements versus the XCover 1s
- RFID: MyWalmart integration and user experience redesign
- Store and Supply Chain Hub: A one stop shop for managers
Key Takeaways
- Sidekick is You and Your Associates' Data-Driven Assistant
- Planning recommendations, visibility to your store’s progress and help with assigning associates to the next best action.
- Launching now in Supercenters for third shift and NHMs later this year.
- Google Pixels to Replace XCovers in FY26
- They will have improved scan-speed and battery life.
- Prioritize deployment in critical areas first like Stocking 1 and Frontend.
- New RFID App Redesign Launching June This Year
- Simplified process will provide easier walk paths and more in-app feedback on scan execution
- Team Hub
- Our first step on the journey to improving the manager’s experience.
- View your team and see actions that need to be taken.
Neighborhood Markets, where customers come in to STOCK UP, and leave SIGNED UP.

What You’ll See
- New Fresh Layout Strategy for NHMs
- Meal Solution Features and Plus-up Ordering
- W+ and Pharmacy Delivery
- NHM Summer and BTS Seasonal Sets
- Receiving and Claims Processes
- Improving the Frontend Checkout Experience
Key Takeaways
- Protect Your Profit
- Leverage our stores as a place of convenience for returns.
- Setting up your Claims area and Service Desk correctly is key.
- Trust the systems for decision making.
- Produce 3.0
- Improve assortment, sales and reduce waste.
- Introducing new split bins for added variety.
- Most stores set week 20 and key information is located on OneWalmart.
- Plus-Ups
- Generate ideas for meal solution features.
- Plan and get ahead of BTS/summer seasonal features.
- Get your orders in!
- Walmart+
- All field associates are eligible for a Walmart+ membership.
- Make sure all associates know about new Walmart+ benefits, including Rx delivery.
- Set all marketing collateral and engage all customers to share the Rx benefit.
- BTS/Summer Seasonal Modular
- Reducing the assortment by 59%.
- Increase holding power for top items.
- Plan seasonal feature space.
- Frontend Health
- Assess the overall Frontend health.
- Identify the individuals excelling in their roles.
- Review and outline the schedules for the upcoming weeks.
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- Summer Tops
- Family Swim
- Launch of Pretty Garden in Women’s
Key Takeaways
- Big Bets/Volume Drivers
- Prioritize location (George’s table), recover and replenishment.
- Premium Brands
- Merchandise in priority locations identified on floorplans and execute brand imagery.
- Mannequins
- Keep outfitted in editorial looks and trends (provided by the Home Office team).
- Influencers
- Sell out is expected to happen quick. Replenishment has been increased to keep pace with unpredictable demand.
Stop 2: Price
What You’ll See
- George Tops for Men at $4.98
- Time and Tru Tops for Women at $4.98
Key Takeaways
- Win on OPP
- Make sure tables are stocked, signed and sized, and notify us if replenishment is not flowing fast enough because items with strong price gaps and elevated quality will drive value to the customer.
- Educate Your Associates
- National and elevated brands sell at 25-40% less than similar options at the competition.
- Our own private brands offer higher quality than the lowest prices at competition.
Stop 3: Experience (Operations)
What You’ll See
- New Fashion Operating Model
- Tools for Success
- Fashion Tech and Tools
- Elevating Customer Experiences
Key Takeaways
- New Fashion Operating Model
- Increasing ownership and fostering a SWAS mindset with a dedicated Fashion team, supported with flow improvements, updated backroom organization and a renewed focus on visual merchandising standards.
- Tools for Success
- Streamlining Fashion standards into new and improved Better Way Guides and driving results through store touring routines.
- Fashion Tech and Tools
- Simplifying price changes and location updates with updated technology. ModFlex and RFID FindIt are coming soon!
- Elevating Customer Experiences
- Improving modular execution and getting back to basics with visual merchandising. Own your salesfloor – keep it full and Fashion forward!
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- Becky G/S3 Mainstays Collab
- Home Style Destinations at Shocking EDLP Retails
- Editorial/Marketing Campaigns "Brought to Life"
Key Takeaways
- Set this space as a modular and do not deviate.
- Expect increased PUT/DLV traffic with marketing and influencer communication.
Stop 2: Price
What You’ll See
- BTC Plus Up/SOTC Ordering Destination
- Large Appliance 3P and SCOG Store Experience
Key Takeaways
- Provide feedback to improve BTC experience for each store
- Review BTC program allocation and use plus-up system to lean-in on key items
- Communicate feedback on large appliance in-store experience and opt into SCOG items if applicable.
Stop 3: Experience
What You’ll See
- Floorcare Modular to showcase simplification/shopping experience improvements
- “Digital Modular” to connect Store & App experience
- Education on market share opportunities
Key Takeaways
- Encourage app downloads with customers and educate associates on extended aisle assortment to drive traffic to the site over Amazon.
- Equip associates with the knowledge of our extended eComm assortment and the work being done to facilitate store fulfillment.
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- E-bikes
- Ozark Trail
- Concord
Key Takeaways
- Leveraging private brands for premium quality at affordable prices.
- Since the 2023 launch, will be more than $100M in 2025. Offering customers premium options through brand strategy.
- Certainty of supply.
- New product will be available with the week 8 modular update. Markdowns were sent to stores week 1.
Stop 2: Price
What You’ll See
- Onn Brand Relaunch
Key Takeaways
- The Onn brand is getting a new look.
- Prices will be affordable.
- Packaging changes will provide consistency.
- Provides a simplified look that is easily identifiable.
- Provide awareness on the rolling change plan for packaging by category and item.
Stop 3: Experience
What You’ll See
- Celebrations Destination
- Pay From Scan (PFS) Modulars
Key Takeaways
- Modularization of PFS categories unlocks digital.
- PFS modulars will need to be checked in and aisle located by store associates.
- The Celebration Destination unlocks total a customer party solution, including shoppable lists: cake, snacks, beverages, party supplies, gifts etc.
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- bettergoods
- Global Foods
- Innovation - Ten New Item Launches
Key Takeaways
- bettergoods
- Get behind the Walmart Brand bettergoods, because WB loyalists spend 1.5 times more which has been shown through 15 consecutive quarters of brand growth.
- Global Foods
- Identify brands that customers want and tell us about it. Help deliver cultural relevance by leaning into SOTC.
- Innovation
- Support upcoming new product launches that will help capture market share and drive growth for the next season.
Stop 2: Price
What You’ll See
- Summer Grill, Road Trips and Micro Seasons
- Rollbacks/EDLC
- UTZ Cheese Balls, Totino’s, Nerds, M&M’s, Reese’s and Pepsi
- Building baskets
- Easy solutions to build customer baskets
Key Takeaways
- Execute summer grill train, road trip features and micro season features to win the season with the right assortment and price.
- Showcase Rollbacks and EDLC on key relevant seasonal items to drive unit velocity.
- Engage with the enhanced recipe hub to drive incremental items in the basket.
Stop 3: Experience
What You’ll See
- Fresh Education - Stations to review tools and resources to optimize profit, inventory and production health.
- SOTC/core assortment prominently display on the floor.
- Cluster 5 Caribbean is featured throughout the Fresh pad.
- Unit driving items - BAR-S Hot Dog $1.00, GV Famous Fingers and Fresh Tortilla chips
Key Takeaways
- Learn about touring with a purpose, FPA Spark MTO integration, Fresh order cycle and more.
- Get inspired by the Produce and Bakery Cluster 5 floorplan that is designed with the customers we serve in mind.
- Prioritize key fresh EDLP items that drive unit velocity.
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- Driving excitement through the Beauty showcase experience.
- Featuring major innovation launches like Body Care limited editions, Belli Welli and Lil’ Dudes.
- Demos of new tech and expanded premium online offerings in Beauty and Pets.
- Displaying seasonal readiness.
Key Takeaways
- Expanded assortment and brand launches bring new shoppers and bigger baskets to Consumables.
- Executing modulars and features on time will ensure products are available when and how customers want to shop.
Stop 2: Price
What You’ll See
- Rollbacks
- Great Value assortment expansion in Paper and Cleaning
- Plus-up opportunities
Key Takeaways
- Value isn't just what we offer, it's who we are! Delivering quality at unbeatable prices, every day.
- Look to Consumables for VPIs and SFOT items as you get ready for warmer months.
Stop 3: Experience
What You’ll See
- Health & Wellness new prescription delivery capabilities
- Tech-powered tests in progress to reduce shrink in Beauty
- OPD enhancements, modular Improvements, fixture updates across total Consumables
Key Takeaways
- Several new fixtures, processes and tests are being implemented in stores. Please use the feedback stations across the pad and log Spark tickets to directly communicate with merchants on feedback and questions.
Assortment, price and experience.

Stop 1: Assortment
What You’ll See
- Vignettes of students and teachers showcasing full solution and savings
- Localized pantone color selection opportunity for tailgating season
- Item at a price wall, school list savings and Pen+Gear highlight
- Teacher registry, community focus and cross-box collection
Key Takeaways
- Key changes in BTS aimed at driving simplification and operational excellence. All train items are now located on the Dept. 18 pad to make them pickable.
- Inform operators about driving bulk before the season, inventory flow and growing community relations.
- In-store tailgate merchandising inspiration through a localized Pantone color ordering opportunity. Stores will scan a QR code and pick colors for key tailgating season products (e.g., coolers, tumblers, chairs, canopies).
Stop 2: Price
What You’ll See
- New key national brand launches and expansive assortment on MP
- Price leadership on power items
- Improved delivery speed with delivery unlocks
- Inspiration with project solutions
Key Takeaways
- Get behind new national brands and assortment extensions driving growth in 2025: Mobil 1, Troy-Bilt, Spruce, SKIL and Delta.
- Department Transitions: Connected car dash cams are moving from Dept. 17 Electronics to Dept. 10 Auto, and pressure washers are moving from the Tool Relay to Dept. 16.
- Hardware Operational Excellence: Tools - Locking case execution and product displays showcasing new and existing items. Paint - Daily purge, open tickets for broken equipment and inform customers about digital paint visualizer.
- Improved picks with new Dept. 56 plant tags and modularized Dept. 16 seed wall.
Stop 3: Experience
What You’ll See
- Expansion in patio sets, spas, golf clubs and new national brand launches
- EDLP with new national brands and protect OPP with patio furniture clustering
- Getting local with clustering and delivery enhancements in key categories
Key Takeaways
- GM summer pad overhaul eliminating reliance on DSD assortment. Modularized, fully pickable and cohesive assortment. No need to buy from third parties anymore.
- Plus-up features to win seasonal moments: Memorial Day, Father’s Day, and July Fourth.
- New Dept. 16 combo mods will allow all heavy items (e.g., patio furniture, griddles) to be on the bottom rack so associates and customers don’t have to take them off a high shelf.